Privacy Policy

Effective Date: July 01, 2025
Last Updated: August 27, 2025

This Privacy Policy (“Policy”) applies to Apex Interactive Solutions, LLC (“Company,” “we,” “our,” or “us”) and governs the collection, use, storage, and disclosure of personal information via apexinteractivesolutions.com (“Website”) and related services. By using our Website or engaging with our services, you consent to the data practices described herein.

1. Data We Collect

We may collect the following types of information:

1.1 Personal Identifiable Information (PII):

  • First and last name
  • Mailing address
  • Email address
  • Phone number
  • Job title
  • Billing and payment details (including credit card information)

1.2 Automatically Collected Data:

  • IP address, browser type, device type, operating system
  • Usage data (pages visited, actions taken on our site, referral sources)

1.3 Voluntarily Provided Data:

  • Information provided through account registration, form submissions, or service purchases

1.4 Demographic & Non-Identifiable Data:

  • Age, gender, and aggregated analytics data

We do not collect sensitive personal data unless explicitly provided by you for a specific purpose and with your consent.

2. How We Use Your Information

We use collected data to:

  • Deliver and operate the services you request
  • Manage and maintain your account
  • Process transactions and provide billing services
  • Provide customer support and respond to inquiries
  • Send service updates, administrative messages, and promotional content (with opt-out options)
  • Monitor Website performance and user engagement
  • Fulfill contractual, legal, or regulatory obligations

3. Legal Basis for Processing (GDPR Compliance)

For individuals in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:

  • Consent: When you have given explicit permission
  • Contractual Necessity: To provide services you have requested
  • Legal Obligation: To comply with applicable laws
  • Legitimate Interest: For business operations that do not override your rights

4. Data Sharing & Third-Party Disclosure

We do not sell, rent, or lease personal information to third parties. We may share your data with:

  • Service Providers: For tasks like payment processing, hosting, analytics, and customer support
  • Legal Authorities: When required to comply with legal obligations or enforce our rights
  • Business Transfers: In the event of a merger, acquisition, or asset sale

All third parties are contractually bound to use personal data solely to perform services on our behalf and to maintain its confidentiality.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience and analyze traffic.

  • Essential Cookies: Necessary for site operation
  • Analytics Cookies: Help improve functionality and performance
  • Advertising Cookies: Used for targeted advertising (only with consent, where required)

You may control cookies through your browser settings; however, disabling cookies may affect functionality.

6. Data Retention & Security

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. We implement industry-standard safeguards, including SSL encryption, access controls, and secure data storage. While we take reasonable measures to protect data, no internet transmission is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Under CCPA & CPRA (California Residents):

  • Right to Know: Request details about data collected, used, or shared
  • Right to Delete: Request deletion of personal information (with exceptions)
  • Right to Correct: Request corrections to inaccurate data
  • Right to Opt-Out: Prevent sale or sharing of personal data
  • Right to Restrict Sensitive Data Use: Limit use of sensitive personal information
  • Right Against Discrimination: Exercise rights without retaliation

Under GDPR (EEA Residents):

  • Right of Access, Rectification, and Erasure
  • Right to Data Portability
  • Right to Restrict or Object to Processing
  • Right to Withdraw Consent

To exercise these rights, contact us at [email protected].

8. Children's Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect their information. If we become aware of such collection, we will promptly delete it.

9. Third-Party Links

Our Website may include links to external sites. We are not responsible for their content or privacy practices. Please review their policies before submitting personal information.

10. Changes to This Policy

We reserve the right to amend this Privacy Policy at any time. Material changes will be communicated via email (if available) and posted on this Website. Continued use of our services constitutes acceptance of the updated Policy.

11. Contact Information

For questions about this Policy, to exercise your rights, or to lodge a complaint, please contact:

Apex Interactive Solutions, LLC
Email: [email protected]